Our FAQ’s based on our services and easily you could get answers for your questions that you’re looking to ask us.
Our FAQ - Frequently Asked Questions
If you don’t want your design to be shown in our portfolio or for personal references, we are willing to sign an NDA to protect your rights.
We use PayPal basic as our default payment system. So you can pay us using your PayPal account or using your credit card supported on PayPal. Also we accept international credit cards transaction using EBS payment method and also support wire transfer direct to our bank.Is it possible to have a specific personal contact or do we have to mail/talk with different persons?
Yes, Your project will be assigned to a specified team and persons. You will be in touch with 2-3 peoples from the team. They are Marketing executive who will assist you for payments other such things, Project Manager who will be managing and responsible for delivery of your project, The developers who will be working on your project. Normally you are in communication with Project management team but you can’t be in direct touch with development team or developers working on your project. Also we have centralized project management system in our work process and we manages all our communication related to project with our client right on Slack. so if there is any message or feedback or any instruction you just need to put it in Slack and development team will automatically get it. When Dev team has any updates or message for you they will put the message in Slack and you will get the notification in for update in Slack & in your email inbox.
For international clients we work on US $ and for our Indian clients we do work with Indian Rupee ₹.
The project starts with a 50% advance payment after quote acceptance and agreement sign-up. Once we have completed and fulfilled our scope, the final 50% is collected and your website is then scheduled for launch.
We are available pretty much round the clock for friendly and customer support in all working days (excluding Sundays). You could reach us on contact-form, in support forum, via Slack & through social media.
If you require time-line adjustments, we can look into the possibility of speed up delivery and possibly weekend work.
The kind of work we best for is 1 – 10/12 week development projects that are typically ground-up builds, migrations from other platforms, frameworks for agencies, or in a senior engineer role to help other developers/teams get up-to-speed and build great things.
We follow a general rule: either it’s free (i.e. would be happy to help you determine where in the theme your code should go or suggest plugins, where possible) and hopefully we can work together on a larger project or it falls into that range. Simple/quick projects and small, infrequent changes tend to be inefficient and don’t allow us to do our best work.
Awesome this sounds delightful and we could really go fancy for a tandori roti/butter kulcha, paneer items, unless you’re in Davangere or Mumbai, India.
We can have a great discussion and build a much stronger business relationship for the long run.
Themesfinity was founded in late 2013 by Naveen and before this studio we have beed building websites since 2011.
We fully support any website or themes that we design and are always available to encounter bugs, fixing the errors or require any enhancements through our own support forum. And we always glad to assist you.
Yes, we have very creative design professionals here. You can look our creative work at our showcase here. When reviewing the website you will realize that we are very much capable in redesign your website.
Absolutely No, we do it 100% everything in house from our core designing and developing team and we have complete control on it.
Precisely, we use HTML5, PHP, CSS3, jQuery to build a website and then we sit and convert into popular CMS platform including WordPress & Joomla.
As a rule your home page should not take longer than 8 seconds to open. If it takes longer than that you can risk losing visitors. People on the web are usually wanting instant gratification. Graphics should be optimized to load quickly. You can save your slower loading pages for after you get the visitors attention. Your site should reflect your target audience’s wants and needs. Your website should be easy to navigate so that your visitors don’t get lost.
All the web pages developed by us are optimized to load quickly. We move all common code, i.e., code that is loaded in each page, into a separate page which is loaded by the browser only once and cached for the rest of the page. We remove all unused HTML tags, white space so that page size is reduced and loads quickly. We optimize all graphics to have best quality at the lowest possible size to load quickly. If the website is hosted on our web servers, we also use server compression that decreases download time by an order of magnitude.
Yes we do provide hosting within our hosting partner which includes in our package for 12 months (NOTE: We provide free hosting for only higher end packages) and later you can move to other hosting provider of your choice and we give you our advice & recommendation. If you already have a hosting account then we can host your site on that particular hosting account.
Definitely Yes, You can choose us to design & develop your website from us and you are independent to choose your web hosting provider. But in case you don’t have web hosting services already. We can recommend you one for sure.
It depends on the complexity and size of your projects. Usually we take 12-15 days for a small websites and if your project is medium sized then we take around 30 days of time and for large sized projects it can lasts for 45-90 days and it includes the testing phase on different browsers & devices.
We provide complete custom web design solutions, themes development & customization, web apps development, content management systems, landing pages design & development, E-Mail & Facebook templates design for all various verticals.
Yes, all our websites & themes are 100% responsive and our developers always build the website by keeping “Mobile First” in mind. Your website will be viewed fine on multi-sized devices including Smartphones, Tablets and Large-sized Desktops. For responsive, we precisely use Bootstrap & other responsive frameworks.
When we create websites we always keep search engines in mind and is complaint with search engine guidelines. We provide basic SEO services for our low to mid-end packages and few months for our high-end packages. To know more about it please visit Price & Plans
Absolutely No. We deliver the quotation after seeing your website requirements and upon agreeing to the quote with the confirmation from your end is the final price and we strictly adhered to it. And if you need any further requirement then that price will be added up with written notice and which was not included in the quotation/agreement.
The cost of the website depends on your site requirements, functionality and complexity of the website and in one short we can tell you that our designing starts from $499 (for static design with working contact form and our WordPress price starts from $999, we start WooCommerce projects from $1999 onwards) and it can go upto 6 digits figures due to complexity, functionality and depth of your website/application requirements. If you give us a call we will be please to discuss with you on your website design requirements and give you a no-obligation quote.
You could visit our price and plan page to know more about our pricing for your projects. Or you could drop your project information by clicking here and we will get back to you with all the information you need.
Yes, we do themes customization especially for WordPress, Joomla, Magento & Shopify themes and any HTML/CSS coded templates.
Yes, you’ll be owning your own site once you make the 100% payment.
Our studio staff consists of experienced designers, programmers and text copywriters. We make modern, clean, stylish, static and dynamic web sites that follow usability and accessibility standards and latest design trends. We are able to realize all your needs and ideas and also provide you with new ideas and solutions for your business.
Never fear, that’s why we are here. You can learn about our time proven process in our process section.Can your company deliver the turn key solution to take our PSD files, and deliver a fully connected front/backend for the client. So not just delivering the html template back, but full integration?
Sure, we are working for different CMS and eCommerce system and we are also expert in Core Development. So you just need to send us your requirement and we will deliver you as per requested.
Yes there will be some things that we can’t fix for sure including the plugins or any other products built by 3rd party which will be beyond our control.
Sometimes our customers ask for a request that is outside the scope of what we do, or the problem is caused by an external factor that we have no control over, such as your hosting provider having server issues.
In any case, we don’t turn away and leave you hanging. Our company is a fully fledged website development agency we have the resources to provide you with an detailed estimate on any extra development you may need.
And as for those hosting providers, sure we can’t influence their servers, but we can still contact them on your behalf and get their status so you know what’s going on.
That all depends on things like how many products you plan on selling, how you plan on managing inventory, and so on. We does not represent any one particular shopping cart platform. We typically develop store systems utilizing Open Cart, PrestaShop. Smaller stores are often fine by utilizing WooCommerce (via the WordPress Platform). Even we develop and fully utilize the self-hosted eCommerce platforms including Magento & Shopify At the end of the day it just comes down to whatever the best solution is.
Running an eCommerce website is not all that different from running a retail operation. Care, attention, and detail need to go into managing your inventory. You also need to spend time marketing and promoting your store. Whether it be retail shop or the world wide web, advertising is a must. Our company can help you advertise the business online. It typically also makes sense to sell your products through other outlets as well. For example, selling the products on Amazon.com, eBay.com, Esty.com, or having them listed in Google’s product feed all makes sense with assisting you in your online sales efforts and helps in building your online store brand value..
Most of the eCommerce website design solutions we put together range in the $1500 to $8000 price-range. Some end up in more than $10,000 range. It all depends on platforms, functions, depth of your site & so on. It is not too typical to have a fully functional online store end up being any less of an investment then what is stated above but it does happen from time to time. The larger and more involved the project is, the more costly the investment typically.
Again, that all depends on you and your online store business’ needs. Our eCommerce web design solutions are comprehensive. Consulting, content creation, design & development, SEO, beta testing, etc, all take time. Typically an online store takes about 4-6 weeks but it can certainly vary. There are eCommerce projects that eat up a few months as well as others that go live within a few short weeks. It depends on depth of your online store, functions, design & development phase, testing environment and so on.
We can integrate the most common used payment gateways (PayPal, Google Checkout, Stripe, Authorize.net and so on) on our eCommerce websites, however you might have a specific request and it might take some time to study that specific case. And also it depends if your online store if it is using self-hosted.
Yes you can, there are many ways to sell around the world with different currencies, and these options should be discussed with us so we can help you decide the best way to go about it.
No! eCommerce Websites doesn’t take any commissions from your online sales. However, your payment gateway or bank may charge a fee to process payments. Speak to us for more information on this and the many ways to minimise the bank / payment gateway charges. Again still if you opt for self-hosted platforms then they will take minor commission charges for using their platforms. We as developers doesn’t take any commission on your online sales.
If you want to start selling online we have two great options to get you on track, first try to have a strong eCommerce business plan and meet us to discuss on how we deliver your online store. Upon agreeing to terms, quote will start your online store website. We take all the necessary steps to launch your amazing online store.
There are many ways to attract many customers to your online store to increase your customer base & RoI. You can do it through SEO & PPC, by writing blog, E-Mail marketing and running offers, reviews on your site.
We can provide you 10 to 15% discount on your second project if you will submit at the same time or in any future date.
NOTE: 10-15% discount will be applicable based on the size of your project cost that do we quote for you. If the project cost is less than $1999 we will give 10% flat discount.
Yes, we do provide invoice to you for any transaction you made to us on PayPal or in our bank using wire transfer if you request us. But if you are ordering any project online using our online order form, you will get the invoice for payment/transaction automatically when you complete your order.
We simply follow 3 tier payment policy. Which is as below:
If you want us to work directly on your own server or if you want that we send files over to you each time we have any update to show you or if you want that we send you final files right after the job is finished without waiting for payment approval or any other headaches. For this you would require to pay us all amount upfront i.e 100% advance. If that term is not clear feel free to contact us.
Also we request you to pay 100% upfront amount by you in favor of us if your ORDER VALUE is less than $499 or ₹30,000/-
You would require to pay 50% upfront amount in favor of us if your ORDER VALUE is more than $499 or ₹30,000/-